Client Servicing Manager Dubai

Join Our Team at Applabs Media!

We are looking for a proactive and results-driven Client Servicing Manager with 3–4 years of experience in managing direct brands and digital media agencies. The ideal candidate should have a solid understanding of mobile advertising, the programmatic ecosystem, and attribution tracking using industry-standard tools. This role requires both strategic thinking and hands-on execution to manage day-to-day client relationships, ensure campaign success, and contribute to long-term account growth.

Who We Are:

Applabs Media is a leading ad tech company committed to providing transparent advertising platforms while empowering businesses to excel in the digital landscape. With a commitment to excellence and a passion for pushing boundaries, we deliver tailored solutions around programmatic advertising leveraging Rich media Ads, OEMs, Connected TVs, Premium Mobile Apps and Google DV360 that maximizes the impact of every advertising campaign.

Key Responsibilities:

Act as the primary point of contact for digital media agencies and direct clients, ensuring high levels of client satisfaction and retention.
Understand client objectives and translate them into successful mobile advertising and programmatic strategies.
Coordinate with internal trading, operations, and business development teams to execute and optimize campaigns effectively.
Monitor and analyze campaign performance; provide regular reporting and actionable insights to clients.
Set up and troubleshoot tracking through MMPs (e.g., Appsflyer, Branch), ensuring proper attribution and data accuracy.
Manage and support programmatic deals across platforms like PubMatic, Equativ, The Trade Desk, and Google Ad Manager (GAM).
Contribute to the creation of media plans, pitch decks, and performance reviews.
Stay updated with industry trends, client business landscapes, and ad tech innovations.

Requirements:

3-4 years of experience in digital media client servicing, preferably with exposure to both brand and agency-side operations.
Strong understanding of mobile advertising, in-app campaigns, and programmatic media buying.
In-depth knowledge of MMPs like Appsflyer, Branch, Adjust, etc., and how mobile attribution works.
Working knowledge of programmatic platforms and deals on PubMatic, Equativ, The Trade Desk, and GAM is preferred.
Ability to handle multiple clients and campaigns simultaneously with attention to detail and timelines.
Strong communication, analytical, and problem-solving skills.